In this work we developed three technical options for a situational awareness, information exchange and operation control platform (OCP). The technical options are rather independent, but also fit into a growth model. When we examined ICT usage in the context of CSDP civilian missions, we found out that email is prevalent in all aspects of information exchange, be that horizontally or vertically. In addition, we revealed that the current ICT landscape does not offer tools for efficient team collaboration. The above key findings led to the development of the first technical option “Information sharing and collaborative information management”.
Some of the CSDP civilian missions are using products or have developed IT tools mainly for resource management that support also reporting processes. On the Brussels level we recognized different web platforms, an E-Learning tool and Wiki systems containing guidelines, instructions and standard operating procedures. This means that information silos are created where the information is scattered across different actors and systems. This key finding led to the development of the second technical option “Information integration” .
Currently there is less IT tool support for analysis and presentation of dynamic data and information such as location of personnel, status of mobile assets or information about the overall political situation. This information combined in a common operational picture is necessary not only for day-to-day business but also in crisis and emergency situations. This key finding led to the development of the third technical option “Decision and analysis support” .
The OCP must enable secure information exchange. Therefore, all developed technical options enable secure communication within the OCP computer network and provide tools to encrypt and decrypt documents.
Our results inform the work on the roadmap and recommendations for implementation of a situational awareness, information exchange and operation control platform (OCP).